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Creators/Authors contains: "Kushalnagar, Raja"

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  1. Generative AI tools, particularly those utilizing large language models (LLMs), are increasingly used in everyday contexts. While these tools enhance productivity and accessibility, little is known about how Deaf and Hard of Hearing (DHH) individuals engage with them or the challenges they face when using them. This paper presents a mixed-method study exploring how the DHH community uses Text AI tools like ChatGPT to reduce communication barriers and enhance information access. We surveyed 80 DHH participants and conducted interviews with 9 participants. Our findings reveal important benefits, such as eased communication and bridging Deaf and hearing cultures, alongside challenges like lack of American Sign Language (ASL) support and Deaf cultural understanding. We highlight unique usage patterns, propose inclusive design recommendations, and outline future research directions to improve Text AI accessibility for the DHH community. 
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    Free, publicly-accessible full text available April 25, 2026
  2. This study investigates innovative interaction designs for communication and collaborative learning between learners of mixed hearing and signing abilities, leveraging advancements in mixed reality technologies like Apple Vision Pro and generative AI for animated avatars. Adopting a participatory design approach, we engaged 15 d/Deaf and hard of hearing (DHH) students to brainstorm ideas for an AI avatar with interpreting ability (sign language to English and English to sign language) that would facilitate their face-to-face communication with hearing peers. Participants envisioned the AI avatars to address some issues with human interpreters, such as lack of availability, and provide affordable options to expensive personalized interpreting services. Our findings indicate a range of preferences for integrating the AI avatars with actual human figures of both DHH and hearing communication partners. The participants highlighted the importance of having control over customizing the AI avatar, such as AI-generated signs, voices, facial expressions, and their synchronization for enhanced emotional display in communication. Based on our findings, we propose a suite of design recommendations that balance respecting sign language norms with adherence to hearing social norms. Our study offers insights into improving the authenticity of generative AI in scenarios involving specific and sometimes unfamiliar social norms. 
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    Free, publicly-accessible full text available May 2, 2026
  3. Trained and optimized for typical and fluent speech, speech AI works poorly for people with speech diversities, often interrupting them and misinterpreting their speech. The increasing deployment of speech AI in automated phone menus, AI-conducted job interviews, and everyday devices poses tangible risks to people with speech diversities. To mitigate these risks, this workshop aims to build a multidisciplinary coalition and set the research agenda for fair and accessible speech AI. Bringing together a broad group of academics and practitioners with diverse perspectives, including HCI, AI, and other relevant fields such as disability studies, speech language pathology, and law, this workshop will establish a shared understanding of the technical challenges for fair and accessible speech AI, as well as its ramifications in design, user experience, policy, and society. In addition, the workshop will invite and highlight first-person accounts from people with speech diversities, facilitating direct dialogues and collaboration between speech AI developers and the impacted communities. The key outcomes of this workshop include a summary paper that synthesizes our learnings and outlines the roadmap for improving speech AI for people with speech diversities, as well as a community of scholars, practitioners, activists, and policy makers interested in driving progress in this domain. 
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    Free, publicly-accessible full text available April 25, 2026
  4. Live TV news and interviews often include multiple individuals speaking, with rapid turn-taking, which makes it difficult for viewers who are Deaf and Hard of Hearing (DHH) to follow who is speaking when reading captions. Prior research has proposed several methods of indicating who is speaking. While recent studies have observed various preferences among DHHviewers for speaker identification methods for videos with different numbers of speakers onscreen, there has not yet been a study that has systematically explored whether there is a formal relationship between the number of people onscreen and the preferences among DHH viewers for how to indicate the speaker in captions.We conducted an empirical study followed by a semi-structured interview with 17 DHH participants to record their preferences among various speaker-identifier types for videos that vary in the number of speakers onscreen. We observed an interaction effect between DHH viewers’ preference for speaker identification and the number of speakers in a video. An analysis of open-ended feedback from participants revealed several factors that influenced their preferences. Our findings guide broadcasters and captioners in selecting speaker-identification methods for captioned videos. 
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